Shipping & Returns

Estimated shipping time is 10-15 business days.

Since this special edition is a handmade, fully artisan piece, it can happen that the production takes a little bit more time. In this case we will notice you in advance.

Packages will be shipped from Hungary, by Fedex. Orders to countries outside the EU may be subject to VAT, import duties and taxes, which are levied when the package reaches your country. Customers from non-EU countries are responsible for possible import customs and taxes. We do not collect VAT, duties or taxes on orders to countries outside the EU and we can’t predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. As we are unable to advise the amount this may be, we recommend you to contact your local customs office or Fedex office to obtain a landed cost estimate.

If you are not completely satisfied with the product you ordered, you may return it to us within 30 days for exchange or refund. Items must be returned in the original packaging and in original condition and accompanied by the invoice. Shoes will not be accepted if there are signs of wear on the sole.

In the unlikely event that the product arrives damaged or faulty, please contact Pikkpack immediately. We will examine your case thoroughly and if we acknowledge that the product is faulty, defective or incorrect, Pikkpack will refund the full price of the shoe or replace it and pay any shipping costs incurred.

Before placing an order, please read these TERMS & CONDITIONS!