Privacy & Cookies

Privacy & Cookies

As part of our initiative to comply with recent legislation changes, and to make sure we're clear about your privacy when using our website, we've developed clearer information on cookies and how we use them.

What are cookies?

The term cookies refers to tiny text files stored on your computer when you visit certain web pages. We use these important pieces of information to remember who you are when you come back and visit, keep track of what you have in your basket and tailor our website exactly to your needs.

Cookies & how they affect you

Completely harmless to your computer, cookies don't store personally identifiable information such as name, address or payment details, but they do provide us with encrypted information to help improve your experience of the site. For example, they help us to identify errors, suggest related products you may like when browsing and allow you to connect with social media sites such as Facebook, Twitter and Pinterest. We do use other "third party" cookies who may also set cookies during your visit to be used for retargeting purposes. You always have the option of disabling cookies, but your browsing experience will be compromised.

There are four main types of cookies – here’s how and why we use them.
(1)   Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Get it”.
(2)   Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
(3)  Customer preference cookies – when you are browsing or shopping on Pikkpack, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.
(4)  Targeting or advertising cookies – these cookies are used to deliver ads relevant to you.  They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.  If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at www.aboutcookies.org.  Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete Pikkpack user experience that we pride ourselves on providing our customers.

Managing Cookies

If you want to purchase from our website you must ensure cookies are enabled on your browser - here's how to do it.

Internet Explorer:
1. Click on 'Tools' at the top of your browser window and then 'Internet Options'.
2. Under the 'Privacy' tab, ensure your setting is at medium in order for cookies to work.
3. Click ok, and you're done.

Firefox:
1. Click on 'Tools' at the top of your browser window and then 'Options'.
2. Select the 'Privacy' icon, click on 'Cookies', then select 'accept cookies from sites'.
3. Click ok, and you're done.

Chrome:
1. Click on 'Settings' at the top of your browser window and then 'Advanced settings'.
2. Under 'Privacy', click 'Content settings' and at the top, ensure 'Allow local data to be set' is selected.
3. Scroll to the bottom, click ok and you're done.

Safari (PC):
1. Click on the 'Cog' icon at the top of your browser window and then 'Preferences'.
2. Click the 'Privacy' tab and under 'Block cookies' chose 'Never'.
3. Close the box, and you're done.

Safari (Mac): 
1. Click on 'Safari' at the top of your browser window and select 'Preferences'.
2. Click 'Security' and choose to accept cookies 'always' or only from sites I visit'.
3. Close the box, and you're done.

Changes to this Policy

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will make that clear on the Pikkpack website or Services, or by some other means such as email, so that you are able to review the changes before you continue to use Pikkpack.com.

This page was last updated on 25 Jan 2016.